Our material issues and stakeholder dialogues

Materiality is about identifying the issues that are of most concern to our stakeholders as well as to our own business. 

SEB’s process on identifying the most material issues is based on an on-going engagement with our stakeholders in combination with our own assessment of issues that are of strategic importance for our business.

As a bank, our boundaries are set in relation to how we impact – indirect and direct. Through our large indirect impact we aim to proportionally avoid causing, contributing or being directly linked to negative impact through our products and services. At the same time, we strive to create positive indirect and direct impact in line with our vision and strategy, commitment to international standards such as the UN  Sustainable Development Goals and the Paris Agreement.

Stakeholder dialogues

Addressing key stakeholders’ views and expectations are critical for SEB’s continuous development and ability to create long-term value. We want to be open and transparent and increase the possibilities to establish a frank and robust dialogue.

We engage with stakeholders in the community and incorporate their feedback in order to ensure that we prioritise the most important issues and secure a responsible and sustainable business.

In line with our strong customer focus and our vision to deliver world-class service, our customers are our main focus group, but we have active dialogues with all key stakeholder groups.

From our Sustainability reporting

Read more about how we identify our most material matters.

Read about how we engage with stakeholders.