SEB is a top financial services group in northern Europe, with a presence in over 20 countries worldwide. Together with our 3500 dedicated employees, we deliver our wide range of banking services to local customers in the private and corporate segments. We value our encouraging environment defined by quality and trust. We listen to our customers and each other and put our entrepreneurial mindset into everything we do. Have we sparked your interest? Scroll down to read more!
As a Offering Manager for you will drive and deliver private and SME segment loyalty, contribute on developing new solutions for customers, ensure highest customer satisfaction and long-term relationships with our customers. We are looking for a colleague who is passionate about customer engagement and loylaty topics, ambitious and self-motivated, success-driven with strong analytical and stakeholder management skills.
Your responsibilities will include
Participate in development and execution of (sub)segments strategy Drive business results by defining target customer groups, offering and pricingResponsible to achive business goals in Estonian Retail organization and BalticsOversee competitiveness landscape, follow market trends and suggest required actionsDeliver customer and market insights for designing the products and services Drive business transformation activities upon launch of the products and services to the marketEnsure customer satisfaction and loyalty Act as cooperation partner to relevant stakeholders (e.g development organization, MarCom, Digital banking ect) to reach business goals and ensure high customer satisfactionLead and/or participate Baltic and/or local projects
Who we are looking for?
Degree in Finance/EconomicsExperience in working in banking sector, understanding of customers’ needs and behaviorUnderstanding of financial market trends Experience in leading projects, good understanding of service design and customer centric development methodsAbility to clearly communicate decisionsStakeholder and project management skills; ability to influence and inspire cross-border teams and lead projectsStrong business drive and acumen Digital literacy above parFluent written and spoken Estonian and English language skills
What we offer?
Entrepreneurial Scandinavian environment: work-life balance, international working environment, empowering culture, friendly and welcoming team.Growth culture: extensive training and learning opportunities, local and international internal mobility possibilities, put an impact on social or environmental issues.Modern environment: innovative company in forefront of technology, challenging, cutting-edge work, excellent office environment, agile and modern ways of working.Attractive compensation & benefits: paid seniority vacation and volunteering days, profit sharing program, and additional health insurance.
3.550 € - 4.550 € a month
(before tax deduction).
The final offer will depend on the experience and competencies of the selected candidate. Overall remuneration package consists of the salary together with other benefits.
Do you want to be a part of SEB?
Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.
Since we select candidates continuously, feel free to send in your application today, but no later than May 28th, 2025!
Hiring manager: Evelin Koplimäe
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