Business ethics and anti-corruption
Trust in the financial system is crucial for SEB to do business that benefits customers, shareholders, economic development and society at large. We counteract all forms of corruption, in line with rules and regulations. These include external as well as internal incidents, processes and behaviours related to corruption.
Business ethics and anti-corruption
For SEB, it has always been a priority to maintain the highest standards for corporate governance, compliance and risk management. Our risk culture is based on our ambition of high ethical standards, social and environmental responsibility and professionalism. We are guided by global initiatives, international standards and our own policies and position statements.
Knowing our customers
We engage with our customers on ethical aspects, including anti-corruption, in order to understand their challenges and opportunities so that we can make the appropriate credit considerations and become a better business partner. In financing and credit granting, the area of anti-corruption risks are integrated in SEB's know-your-customer process (KYC). In investments, our funds invest in companies that respect international principles and guidelines, such as the UN Global Compact and the OECD Guidelines for Multinational Enterprises.
Customer data ethics
Customers entrust us with their information and handling of customer data is necessary for SEB in order to be able to provide financial services. SEB can have large and vital impact on society, both presently and in the future, when it comes to its handling of customer data. It is therefore of critical importance to safeguard customer data.
SEB’s Customer Data Ethics Policy sets the framework for responsible handling of customer data, data-driven innovation and the use of artificial intelligence. The policy consists of eight principles for responsible business development and innovation that aim to protect customers and ensure confidence in the bank.
Customer Data Ethics Policy (pdf)
How we prevent financial crime
SEB works long-term and in a structured way to minimise the risk of us being used for criminal purposes. This includes money laundering attempts, cyber-attacks, sabotage, intrusion attempts, crime and financing of terrorism. We collaborate with financial regulators, banks and other actors within the financial system to combat money laundering and other types of financial crime, and we constantly intensify our efforts to go beyond the current rules and regulations.
SEB is also part of a cooperation forum, together with the Swedish police and other Swedish banks, called Swedish Anti-Money Laundering Intelligence Task Force (SAMLIT).
Crime prevention
Measures against money laundering
Swedish Anti-Money Laundering Intelligence Task Force (SAMLIT)
Mandatory trainings for employees
Our employees are crucial for our ability to maintain high ethical standards and responsible business behaviours. Several trainings are mandatory for all employees, among them the Code of Conduct (including work against corruption), Anti-money laundering, Prevention of fraud and Cyber security.
Code of conduct
The Code of Conduct describes SEB's way of working and guides us in our business relationships. The Code helps employees in their efforts to build long lasting relationships with customers and other stakeholders.
Read our Code of Conduct (pdf)
Whistleblowing
SEB has an established whistleblowing process. Most reports of suspected irregularities are made to local managers. Reports are also regularly made to the Head of Compliance and Head of Internal Audit, mostly via telephone or the specific email address. Notifications come from employees, but complaints also come from customers, suppliers and other stakeholders.
It is also possible to report completely anonymously via the digital service WhistleB. The service is entirely outside of SEB and meets the most strict security requirements regarding encryption, data security and protection of the whistleblower's identity.
How we relate to lobbying
SEB has strict guidelines towards unethical influence, whether within business or society. All actions and decisions shall comply with laws, regulations and other external rules as well as with internal instructions and policies, such as SEB’s Code of Conduct.
SEB shall comply with relevant external and internal restrictions regarding giving and receiving gifts as well as unacceptable benefits, in order to avoid any allegation of bribery or corruption. We do not support political parties through donations or otherwise.