Processing client representative data
We obtain your personal data through the following means:
- When you provide it to us (e.g. when you contact us through e-mail, phone, chat and other means)
- When we request and are provided data from our client concerning its representatives
- When we collect information from public sources such as companies registers, credit agencies and aggregators of such information
- When you use our services, e.g. through logging of IP addressed, device information or similar
We process your personal data for the following purposes
Processing in the context of providing products, service and support
Categories: Identity information (name), Professional data (position, contact details)
Retention: We will retain your professional contact details for as long as they are current and relevant to our relationship with our client
Legal basis: Our legitimate interest to offer and provide products and services to companies that you represent.
Processors: None
Categories: Identity information (name, user name, IP-address), Professional data (position, contact details)
Purpose: To prevent unauthorised access to products and services
Retention: We will retain your professional contact details for as long as they are current and relevant to our relationship with our client
Legal basis: Our legitimate interest to offer and provide products and services to companies that you represent.
Processors: Depending on the product and service, a third party vendor may host and maintain systems related to the service and will store your user data
Categories: Identity information (name), Professional data (position, contact details)
Retention: We will retain the information for as long as the issue remains open.
Legal basis: Our legitimate interest to fulfil contractual obligations and provide customer service
Processors: Depending on the product and service, we may provide details of your case and the related user to our underlying vendor for additional support
Categories: Identity information (name), Professional information (position), Authentication information (signature)
Retention: We will keep such records for as long as current and until we no longer rely on such records for any legal act or defence of legal right.
Legal basis: Our legitimate interests to prevent fraud against us and/or our clients.
Processors: None
Processing in the context of our marketing activities
Categories: Identity information (name), Professional data (position, contact details)
Retention: We will retain the information until the conclusion of the campaign and for one additional year.
Legal basis: Our legitimate interest to market products and services we offer.
Processors: None
Categories: Identity information (name), Professional data (position, contact details), Preference information
Retention: We will retain the information until the conclusion of the event and for one additional year
Legal basis: Our legitimate interest to arrange, invite to and offer hospitality at meetings and events.
Processors: None
Processing in the context of providing investor protection
Categories: Identity information (name), Professional data (position, contact details), Professional information (education, experience)
Retention: Until the end of five years after which we no longer rely on the information to comply with our legal obligations
Legal basis: Compliance with a legal obligation
Processors: None
Categories: Identity information (name, extension), Communication data (any)
Retention:Recorded communications are retained until five years after any related transaction have been closed.
Legal basis: Compliance with a legal obligation and our legitimate interest to ensure compliance with a legal obligations.
Processors: None
Processing in the context of detecting and preventing financial crime
Categories: Identity information (name, extension), Communication data (any)
Retention: Recorded communications are retained for a minimum of five years.
Legal basis: Compliance with a legal obligation and our legitimate interest to ensure compliance with a legal obligations.
Processors: None
Recipients: We may provide transcripts and recordings to supervisory authorities and other law enforcement agencies at their request or proactively when we identify suspicious activities that we are required to report.
Categories: Identity information (name, national identifier)
Purpose: To detect and prevent market abuse.
Retention: We will retain the information as long as its current in relation to the investors on whose behalf you take decisions plus 5 years.
Legal basis: Compliance with a legal obligation
Processors: None
Recipients: Where orders are sent for execution at a 3rd party venue we will pass the information to such venue. We may also share the information to relevant supervisory and law enforcement agencies.
Contact details
Please address any data protection correspondence to the following SEB offices.
| Office | Contact Details |
| Data Protection Officer |
SEB, Data Protection Officer |
| SEB AB, Head Office |
SEB, Data Protection |
| SEB AB, Copenhagen branch |
Bernstorffsgade 50 |
| SEB AB, Oslo branch |
Filipstadveien 10 |
| SEB AB, Helsinki branch |
Eteläesplanadi 18 |
| SEB AB, Frankfurt branch |
Stephanstraße 14 – 16 |
| SEB AB, London branch |
One Carter Lane |
| SEB AB, Warsaw branch |
ul. Żelazna 51/53 |