Agile at SEB has evolved from being just a methodology to a transformative mindset that's becoming integral to many parts of the bank. Today, we're proud to have numerous global teams embracing Agile practices, and our journey of innovation is far from over as we encourage the adoption of an agile mindset throughout our organisation.
Our external environment is constantly changing, with technology advancing rapidly and fostering digitalisation and automation. This has seen the rise of agile competitors, including fintechs and traditional companies, adopting new ways of working to develop fresh products and services. We're also in the midst of an AI revolution, and regulatory changes have opened up the financial service market through emerging ecosystems like open banking. But the biggest change we see is in customer behaviours which are evolving rapidly, necessitating us to be agile, relevant, and secure in the development of our products and services.
In the face of these challenges, our dedication to our customers and employees is steadfast. This motivates us to keep refining our approach to business development: Agile at SEB.
Agile at SEB aims to increase customer and shareholder value, specifically striving to:
Better meet our customers' immediate needs,
Improve the quality of our services promptly and intelligently, focusing on business and customer priorities,
Simplify decision-making to reduce time spent on prioritisation and anchoring decisions,
Empower our employees by delegating authority within set boundaries,
Build a resilient, adaptable organisation that continually enhances its capabilities based on accumulated knowledge.
We're engaging everyone involved in internal or external business development across all SEB branches in Agile at SEB, fostering a collective evolution towards an Agile mindset.
We have a fantastic network where we can be inspired by and learn from each other. By boosting each other, we can boost the entire company. That’s the conviction of Anna Borgerot and Kimberly Lejonö, two of the enthusiasts who are driving SEB’s agile transformation – one of the biggest in Europe.
“We don’t employ smart people to then tell them exactly how they should do their job. Delegation and self-leadership are key building blocks in the agile change journey,” so says Stefan Davill, responsible for the agile transformation at SEB.