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IT Support

Categories
Technology & Data, Chief Operating Officer
Apply before
8 September 2025
Location
New York
Hybrid
Apply for this job
SEB is a leading northern European financial services group, and one of the largest IT employers in the Nordic European countries. Banking is rapidly changing, and we are proud of our reputation for being entrepreneurial and innovative in the face of change. Our brilliant techies work hard to future-proof SEB’s digital architecture and customer products because it genuinely makes a huge impact for our clients and colleagues. Does that sound like a fit for you?
 
What you will be doing  
As our IT support colleague, you will be a member of the SEB New York local IT team, that is part of the IT International organization within the Technology division. IT International has approximately 100 employees in 13 countries, giving you the opportunity for international cross-collaboration. Cross collaboration and interaction with other central SEB teams are the essence of our daily work.
 
The SEB New York local IT team provides 1st and 2nd line support to SEB New York for workplace services, collaboration tools, infrastructure services, and local applications and systems. SEB New York is a Corporate and Institutional Banking (CIB) site, and the departments present here include FX Trading, Equities Sales, Corporate Banking, and Treasury. Our office is located in Hudson Yards, Manhattan. 
As IT Support you will:
  • Provide comprehensive support for workplace devices, peripherals, and end-user computing environments.
  • Administer and support the office’s collaboration platforms and communication tools.
  • Manage access control, lifecycle management (LCM), and local application/system support.
  • Maintain and strengthen relationships with technology vendors and service providers.
  • Collaborate with Head Office teams on IT infrastructure changes, lifecycle management, and operational support.
  • Contribute to both global and local IT projects, ensuring alignment with enterprise objectives.
  • Ensure adherence to and alignment with global IT strategies and policies.
    • Who are we looking for:
  • Fluent in English, both written and spoken
  • Bachelor’s degree in IT, Computer Science, or a related discipline
  • Minimum of 2 years of professional experience in an IT role
  • Foundational knowledge of Cybersecurity principles and best practices
  • Familiarity with ITIL processes and Incident Management platforms
  • Understanding of conventional server room design and operational systems
  • Foundational knowledge of networking systems and hardware components
  • Hands-on experience with Windows Server platforms, Microsoft SQL, and Windows OS environments
  • Proficiency with Microsoft Office applications
  • Experience with Mobile Device Management (MDM) solutions
  • Experience with Trading Telephony solutions and hardware
  • Experience with Access Management administration
  • Experience working with IT-related policies and governance
    • To thrive in this role, we believe you have:
  • Experience working with agile methodologies
  • Understanding of the financial services sector
  • Proven ability to navigate and work effectively within large organizations with complex IT environments and integrations
  • Previous experience in trading desk support and market data platforms
  • Demonstrated experience in IT project management
  • Great interpersonal communication skills
  • Self-driven with ability to learn quickly and embrace change

    • This role is primarily based in our office with possibility to work from home in alignment with team priorities and business needs.

    Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. This position is not eligible for sponsorship.

    Learn more about working at SEB www.sebgroup.com/career

    Ready to join?
    Since we select candidates continuously, feel free to send in your application today, but no later than September 8, 2025. If you have questions about the position please contact Lisa Silver, Head of IT SEB New York, via email at Lisa.Silver@sebny.com.
     
    It is our fundamental belief that inclusion and diversity are crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe, or where they come from.
    $75,000 - $100,000 a year
    Apply for this job

    The Heroes of SEB

    Curious about the life at SEB? In this video you will meet some of our great SEB colleagues – the Heroes of our company. What they say in the video is the employee's own personal experiences and the voice recordings were totally unscripted.

    Learn more about the life at SEB in this video.

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