For the fifth year straight, SEB received the highest rating and ranked at the top overall, with a rating of 4.36. SEB ranks number one among the largest companies (Tier 1) and the smaller companies (Tier 2).
“Being presented with the award for best Large Corporate Bank in the Nordics by our clients for the fifth consecutive year is incredibly honouring and humbling,” says Andreas Fredriksson, Head of Corporate Banking within the Large Corporates & Financial Institutions division.
Looking at the eleven subcategories, SEB is ranked number one in all but one. SEB’s scores are particularly high in service-mindedness, proactivity, and providing the bank’s senior management attention.
“When diving into the results, it is clear we are making progress across our geographies and most areas. The three most improved areas are Service Minded (4.56), Personal Contact (4.41) and Proactive (4.26) – all at the very core of customer satisfaction,” says Andreas Fredriksson.
Prospera Corporate Banking Nordics 2024
The Corporate Banking 2024 survey is based on interviews with 342 large companies in the four Nordic countries. The companies rated their banking relationships based on eleven categories and Kantar Sifo then weighted them to form an overall performance.
Tier 1 consists of 179 large companies with over 1.5 billion euros in turnover.
Tier 2 consists of 163 large companies with a turnover between 500 million and 1.5 billion euros (In Sweden, the limit is set to companies with a turnover between 750 million and 1.5 billion euros).