Accessibility statement for sebgroup.com
This statement describes how seb.se complies with the requirements set out in the European Accessibility Act (Lagen om vissa produkters och tjänsters tillgänglighet (2023:254)). Here you can read about how our digital service functions, how it is designed from an accessibility perspective, known issues, and how to contact us if you experience problems.
We aim to make our website usable by as many people as possible, regardless of their circumstances.
Technical information about the website’s accessibility
This website is largely compliant with the European standard for accessibility of information and communication technology, EN 301 549.
About sebgroup.com – description of function and design
Sebgroup.com is Skandinaviska Enskilda Banken’s corporate website. The website contains information about SEB as a company and the bank's operations, as well as our offering to large corporates, financial institutions and Private Wealth Management & Family Office. It is also the platform for our investors, and SEB's financial reports and figures are presented here. The website also offers contact information as well as access to downloadable documents such as terms and conditions, forms and reports.
The main features include:
- A navigation menu for access to different sections
- Text- and table-based information
- Occasional video content
- Downloadable documents, primarily in PDF format
- Links to external services, such as internet banking login.
The website is responsive and works on desktop computers, tablets, and mobile phones. It has been developed with a focus on clear structure, simple navigation, and support for assistive technologies in accordance with accessibility requirements.
How sebgroup.com works for different needs – and known issues
For users who are blind or have visual impairments
- Screen readers and screen magnifiers work with the website’s content.
- Navigation using the keyboard is supported.
- Sufficient contrast between text and background.
- Text can be enlarged without loss of content or clarity.
- The page structure is semantically correct, with headings, lists, and forms.
- All functions are accessible and usable via keyboard and screen reader.
Known issues: Some PDF files do not sufficiently support screen readers.
For users who are deaf or hard of hearing
- The website does not require sound to be used.
- We aim to always provide text alternatives for audio or video content.
Known issues: Some informational videos currently lack subtitles.
For users with reduced mobility
- It is possible to navigate and use the entire website using only a keyboard.
- Focus indicators clearly show the user's position on the page.
For users with cognitive impairments
- The website uses language that is as simple and clear as possible.
- The structure is logical and consistent.
- Information is presented in multiple formats, such as bullet points and tables.
How we have tested accessibility
The accessibility of the website has been reviewed through both automated tests and manual testing using assistive technologies. The tests have been carried out by internal specialists supported by accessibility tools.
The report is updated regularly. The assessment is based on self-assessment and automatic testing tools.
What can you do if you cannot access parts of the website?
If you need information from seb.se in a format that is more accessible to you, you are welcome to call us on 0771-365 365. We are available 24/7, every day of the year.
If you prefer, you can submit your feedback digitally. We will then investigate your case to determine how we can best support you.
We appreciate it if you let us know if you find any accessibility issues on our website.
Submit a complaint (In Swedish on seb.se)
Supervision
The Swedish Post and Telecom Authority (PTS) is the responsible supervisory authority under the Act on Accessibility of Certain Products and Services (2023:254).
If you are not satisfied with how we handle your feedback, you can contact PTS: https://www.pts.se