Suppliers

Guidance for current and potential suppliers to SEB.

We work in close partnership with suppliers who share our values of professionalism, responsibility, and sustainability. We believe that long-term relationships with high-performing suppliers contribute to greater value – not only for us but for our partners as well.

This page provides essential guidance for current and potential suppliers to SEB, including how to initiate a collaboration, participate in sourcing activities, and meet invoicing requirements.

Becoming a supplier to SEB

We are always open to collaboration with suppliers who deliver high quality, operate responsibly, and support our long-term sustainability goals. If you are interested in becoming a supplier, we encourage you to familiarise yourself with our values and expectations as outlined in the Supplier Code of Conduct.

Digital sourcing with BuySmart by SEB

Starting in early June 2025, SEB will manage sourcing activities through our new digital platform, BuySmart by SEB. Potential suppliers may be invited to participate in sourcing processes via this platform. All supplier selection is based on objective criteria such as quality, sustainability, innovation, compliance, and cost-efficiency.

Download Supplier Code of Conduct

Supplier guidelines and processes

Sourcing

At SEB, sourcing is conducted through our e-sourcing platform, BuySmart by SEB (provided by our partner Coupa). The platform ensures a structured, fair and professional process where invited suppliers can respond to Requests for Information (RFI), Requests for Quotation (RFQ), or Requests for Proposal (RFP).

What to expect:

Invitations are sent via email from BuySmart by SEB.
Suppliers can submit bids, ask questions, and communicate through the platform.
Additional information may be shared directly by the SEB Sourcing team via email.

We recommend reviewing our partner Coupa's instructions on how to use BuySmart before participating in any sourcing event.

Coupa sourcing instructions for suppliers

Ordering

Once a supplier relationship is established, ordering will be managed according to agreed terms and conditions. All orders are issued in writing and include clear specifications regarding delivery, pricing, and timelines.

To ensure smooth cooperation, suppliers are expected to confirm orders promptly and deliver according to the agreed schedule. Any deviations should be communicated to the relevant SEB contact as early as possible.

Electronic invoices

As part of our commitment to sustainability and operational efficiency, SEB requires all suppliers to submit electronic invoices (e-invoices). E-invoicing supports faster processing, improved accuracy, and streamlined payments. Please note that PDFs or scanned documents do not qualify as e-invoices under this standard.

What you need to know:

If you already use an e-invoicing solution, contact your operator to initiate the process with SEB.
If you don’t have a solution in place, contact our partner InExchange for support.

We recommend starting the transition as soon as possible to avoid any delays in payment.

Electronic invoices process (pdf)

Invoice requirements for suppliers (pdf)

Our commitment to responsible supplier partnerships

Working with our suppliers

We are convinced that having suppliers with high performance as regards environmental, social and ethical aspects creates value for us as well as for our suppliers. In our Supplier Code of Conduct we express what we expect from our suppliers.

If you have questions regarding sourcing, ordering, or invoicing, please do not hesitate to reach out.

SEB Procurement & Payables

For general supplier enquiries, contact our procurement and payables team at:
p2p@seb.se

InExchange

For electronic invoicing solutions, contact our partner InExchange at:

info@inexchange.se
+46 500-44 63 60