Awareness among employees is key in our efforts to prevent crime. Our employees are key in detecting irregularities, be it with the help of computer systems or contacts with people.
We add resources in this field continuously, educating our employees and keeping our customers informed, investing in new technology, improving the know-your-customer processes, and developing the transaction monitoring. In the work of creating ever smarter systems for detecting for instance transaction anomalies and fraud attempts on the bank, our employees and their competencies are key assets.
SEB offers various trainings for employees, including an education package with e-learning, films and working material.
Four digital training sessions are mandatory for all employees:
All new employees must complete these sessions within the first three months of employment. Existing employees are required to complete them every three years. Cyber Security training must be completed every year.
If an employee or other person should discover possible unethical or unlawful behaviour, they should report their observations. Reports can be made completely anonymously via the digital service WhistleB. This service is entirely outside of SEB and meets the most stringent security requirements regarding encryption, data security and protection of the whistleblower's identity.
