Responsible partnership
We collaborate with suppliers who deliver quality, act responsibly, and share our long-term sustainability goals. Review our Code of Conduct for Suppliers to understand our values and expectations.
Ordering and electronic invoicing
Process and requirements for suppliers.
Clear ordering procedures and electronic invoicing help us work efficiently with our suppliers, ensure timely deliveries, and process payments quickly. Orders are issued in writing with agreed specifications, and all invoices must be submitted as e-invoices to improve accuracy, speed, and sustainability.
Ordering and delivery
Once a supplier relationship is established, ordering will be managed according to agreed terms and conditions. All orders are issued in writing and include clear specifications regarding delivery, pricing, and timelines.
To ensure smooth cooperation, suppliers are expected to confirm orders promptly and deliver according to the agreed schedule. Any deviations should be communicated to the relevant SEB contact as early as possible.
Electronic invoices
As part of our commitment to sustainability and operational efficiency, we require all suppliers to use electronic invoicing (e-invoicing) as the standard method for submitting invoices. This approach supports our environmental goals while delivering benefits such as:
- Faster invoice delivery and processing
- Improved accuracy and fewer manual errors
- More efficient and streamlined payment procedures
An e-invoice is a structured data file created, sent, received, and processed electronically in a standardised format. PDF invoices or scanned documents, even when sent digitally, do not qualify as e-invoices.
Getting started with electronic invoices:
- If you already have an e-invoicing solution, contact your operator to initiate the process with SEB.
- If you don’t have a solution in place, contact our partner InExchange for support.
We recommend starting the transition as soon as possible to avoid any delays in payment.
Invoice requirements to suppliers
To avoid payment delays, please use the Invoice information checklist when preparing your invoice.
- Supplier information: company name, address, organisation number, VAT identification number, contact information, name and phone number
- Customer information: full name, address, VAT identification number (only when the customer is liable to pay tax on the supply)
- A sequential number that uniquely identifies the invoice
- Date of issue
- Date of the supply or payment (if different from the date of supply)
- Due date or payment term of the invoice
- A description of the quantity and nature of the supplied goods or rendered services
- Unit price of the goods or services exclusive of tax, discounts or rebates (unless included in the unit price)
- Purchase order
- The VAT rate applied
- VAT amount payable and a break-down of the VAT amount payable per VAT rate or exemption
- Which bank (name, state and country), BIC (swift, address), account number or BG/PG the payment should be transferred to
- IBAN account (obligatory for IBAN countries)
- Agreement identificatory
In certain cases, additional information is required:
- The supply is exempted: Send the invoice without Swedish VAT, but with the wording “Supply of exempt financial services”
- The customer is liable to pay the tax (the supply is subject to the “reverse charge procedure”): Add a statement on the invoice explaining that this is the case, or a reference to the appropriate legislation that deems the supply exempt or subject to the reverse charge procedure. Example: “No Swedish VAT due to article 44 and 196 Directive 2006/112EC (Reverse Charge)”.
- Payments to USA in USD: Add ABA/FW number (clearing number).
Working with us at SEB as a supplier
Sourcing
We select suppliers through BuySmart by SEB, our digital sourcing platform, ensuring a fair and transparent process based on criteria such as quality, sustainability, innovation, compliance, and cost-efficiency.
Guidance for suppliers
We work in close partnership with suppliers who share our values of professionalism, responsibility, and sustainability. We believe that long-term relationships with high-performing suppliers contribute to greater value.
Supplier support contacts
If you have questions regarding sourcing, ordering, or invoicing, please do not hesitate to reach out.
SEB Procurement & Payables
For general supplier enquiries, contact our procurement and payables team at:
p2p@seb.se
InExchange
For electronic invoicing solutions, contact our partner InExchange at:
info@inexchange.se
+46 500-44 63 60