The confidence of our customers is our greatest asset in the SEB Group. This confidence is the basis for our activities. This confidence is founded on respect for and protection of the customers' privacy. We maintain this protection by careful and responsible treatment of the information our customers entrust us with. In all contexts where personal data or other important information may be treated by SEB, or by someone else on SEB's behalf, reasonable and appropriate measures are therefore taken to protect customer data from unauthorized access, distribution, amendment or destruction.
With this policy, we would like to give you further details about how we in various ways safeguard your justified interest in protecting your privacy. Read about how we process your personal data, what bank and insurance secrecy means and also what you can do if you wish to submit views or complaints to us.
Processing of Personal Data
Protecting your privacy is of the greatest importance to us at SEB when processing your personal data. It is our wish that you should always feel safe in your relationship with us and in our processing of your personal data. We therefore always make sure that we process the information you give us correctly and in compliance with applicable secrecy and personal data protection regulations. We furthermore always require that persons who are charged with the treatment of personal data on our behalf undertake by written agreement to observe a duty of confidentiality and SEB's strict IT security requirements.
SEB processes personal data that you provide in applications or agreements or that is otherwise registered in connection with the preparation or administration of the services to you or within the scope of our contractual relationship in order for us to perform contractual and statutory obligations.
Personal data may further form basis for SEB's market and customer analysis, business and method development, risk management and statistics. We may also, unless you have requested a block on direct advertising, use the data to make you offers concerning new products and services.
SEB may supplement your personal data by obtaining information from private and public records.
In order to perform our obligations to you and offer you good service, your personal data may sometimes be disclosed, within the scope of the current secrecy rules, to companies co-operating with SEB.
If you wish to obtain information about the personal data relating to you that is processed by the bank, please submit a written request, signed by you, to SEB, PuL, 106 40 Stockholm. You can at the same address give notice that you do not wish to receive direct advertising from us or request us to delete or correct data that prove to be incorrect or incomplete.
If you otherwise have any questions or views concerning the bank's processing of your personal data, please contact SEB Kundrelationer (Customer Relations), 106 40 Stockholm, tel. +4687635000 (switchboard).
The secrecy provisions relating to customer data exist in order to safeguard the customers' confidence in banks and financial institutions. All data about individual customers are subject to secrecy, which means that such data must only be used or disclosed when authorized. The secrecy provisions apply between units and officers within the company as well as in relation to other companies within and outside the group.
Customer data is in certain cases disclosed to authorities pursuant to law. Processing of customer data within the group is otherwise based on the group's requirement to be able to manage, process and monitor its risks and to provide the services required by the customers.
These secrecy provisions concerning customer data apply concurrently with what follows from the rules relating to marketing and processing of personal data.