We want to support our customers, create value for our shareholders and contribute to society as a whole. We want to be open and transparent and increase the possibilities to establish a frank and robust dialogue.
This is a cornerstone in our efforts to understand our stakeholders’ expectations and concerns and provide us with essential insights, enabling us to respond and address the issues they raise.
We use various ways of engaging with our stakeholders and of monitoring feedback across our business. The backbone consists of ongoing and specific surveys, complemented by deeper engagement dialogues.
In addition, we participate in industry forums as well as international and national sustainability forums to discuss emerging challenges and trends.